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9250 Brown Deer Road 
San Diego, CA 92121, USA

Phone: +1 858-450-0085 
Fax: +1 858-458-0267 


SALES ADMIN

Types of inquiry:
Sales order • Purchase order inquiry • Order shipment status • Lead time • Sales Admin questions

Toll Free: +1 800-733-5427 Press 2
Hours: 6:30am – 3:30pm PST, Mon – Fri
Email: sales.ppd@ametek.com


SUPPORT


Types of inquiry:
Technical support • On-Site service request • Service Level Agreement (SLA) • Training • Custom product inquiry

Domestic (U.S.)
Toll Free: + 1 800-733-5427 Press 3
Hours: 8:00am – 5:00pm PST, Mon - Fri
Email: techsupport.ppd@ametek.com

For International Support, please see the VTI Instruments Sales page.


REPAIR


Types of inquiry:
Return Material Authorization (RMA) Request • RMA Quotation • RMA Status • General inquiry

Toll Free: +1 800-733-5427 Press 5
Hours: 7:30am – 3:30pm PST, Mon – Fri
Email: repair.ppd@ametek.com

RMA Request

RMA Status


PARTS


Types of inquiry:
Quote • Lead Time • Orders • Status

Email: parts.ppd@ametek.com


POST REPAIR


Types of inquiry:
Post repair service inquiry

Email: service.ppd@ametek.com


BUSINESS SERVICES


Types of inquiry:
Representation & Certifications • Vendor setup forms • Small business diversity • Compliance • Exports/Imports • FAR & DFAR review • Quality Certs • Contracts • General business services • GSA contract administration & pricing • Quality Certs • Contracts • General business services • GSA contract administration & pricing 

Email: contracts.ppd@ametek.com


ACCOUNTING


Types of inquiry:
Accounts Payable • Accounts Receivable

Toll Free: +1 800-733-5427 Press 4
Email - Accounts Payable: APP.AP@ametek.com
Email – Accounts Receivable: APP.AR@ametek.com
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