VTI Instruments understands the importance of reliability and maintainability to its customers. To ensure the consistent delivery of high-quality products, VTI employs a quality management system that covers all important processes, ranging from product conception and procurement to design and development.
QUALITY MANAGEMENT SYSTEM
By maintaining an ISO 9001 certification with a UKAS accredited certification body, VTI Instruments reasserts its commitment to the quality policy: "We will meet or exceed our customer's expectations by continuously improving our processes, products, and services." All employees provide exceptional customer service to both our internal (coworkers) and external (integrators and end users) customers.
Whether maintaining workstations, defining products, performing design reviews, or releasing products to manufacturing, VTI ensures that the key factors affecting product quality are considered during the design and manufacturing process. This is accomplished by maintaining records of these actions and auditing the processes that govern them to ensure conformance.
The policies and procedures set forth in our Quality Management System help harmonize individual departments to provide a unified mindset. This allows us to efficiently and accurately fulfill the requirements and needs of our customers.
As VTI grows as a company, its processes are continually reassessed to ensure that they remain pertinent to our vision and efficient to prevent delays as a results of unnecessary actions. Agile concepts are implemented in Engineering and lean manufacturing concepts are being utilized as part of our production process. Our EPR system continues to be leveraged to provide managers the insight and data they require to meet our customer's demands.
Best-of-Class Industry Suppliers
VTI has optimized supply chain management to encompass the whole production process from design to manufacture, and from early supplier involvement to end-of-life planning. Our procurement professionals continuously assess and refine our supplier base by establishing long-term relationships with companies that share our commitment to excellence. By developing these relationships, VTI has been able to significantly reduce lead times and cost enabling us to deliver cost effective solutions on time.
We insist that only suppliers with the resources, infrastructure, and business systems to support continuous improvement can service VTI in partnering with our customers. We work closely with our customers' commodity and purchasing management groups, recognizing that often our supplier is also theirs.
Our strong industry commitment, combined with close relationships with the leading manufacturers of best-in-class components, brings VTI customers the most cost-effective and comprehensive solutions available in the marketplace today.
As per the Restrictions of Hazardous Substances directive (RoHS), electrical and electronic equipment (EEE) must not contain any of six hazardous substances in concentrations greater than 0.1% by weight to homogenous material: lead, mercury, cadmium, hexavalent chromium, polybromindated biphenyls, and prolybrominated diphenyl ethers. The directive currently places EEE into eleven categories with each category having a specified date for required compliance. Under this directive, VTI product is classified as Category 9 “industrial monitoring and control instruments” which will fall into the scope of the directive in July 2017. At this time, many of the electronic components which VTI procures comply with the RoHS directive and VTI is actively reviewing all components and relevant processes for product which it intends to place on the European Union market. It is VTI’s intention to provide compliant product by the July 2017 deadline and to make the transition as seamless as possible for our customers, providing product in compliance with applicable environmental requirements without sacrificing performance or quality.
On June 1st, 2007, the EU's Registration, Evaluation, Authorization, and Restriction of Chemical substances legislation went into force (EC 1907/2006). This legislation holds industry responsible for understanding and limiting the repercussions that chemicals may have on the environment and human life. The responsibility of each company depends on the types of product they place into the EU market. As a manufacturer of electronic devices, VTI Instruments’ (VTI) products are considered “articles” per the REACH legislation. As such, VTI Instruments is not required to register as a producer of “substances” or “preparations”. VTI does not produce or import chemical substances in excess of 1 tonne per year and there is not “intended release” of substances into the environment during normal operation within their published environmental specifications. As part of VTI’s downstream user obligations, we continue to work with our vendors as items are added to the candidate list.
To the best of VTI’s knowledge, products do not contain Substances of Very High Concern (SVHCs) in excess of 0.1% of weight of the article as a whole, except where indicated below:
None at this time